Shipping policy

Last Updated: October 30, 2026
This Shipping Policy explains shipping and delivery through www.outfitpop.shop
For information on returns and refunds, please refer to our Returns and Refunds Policy.
1. Order Processing
Orders will be processed within 1–3 business days.
Business days: Monday through Friday, excluding U.S. public holidays.
Order cutoff time: 6:00 p.m. Eastern Time (ET).
Orders placed after the daily cutoff time will be processed starting the next business day.
Processing times may be extended during U.S. public holidays, promotional events, or periods of high order volume. If there are significant delays affecting your order, we will notify you via email.
2. Shipping and Delivery
Standard shipping is available for orders within the United States.
Processing time: 1–3 business days
Shipping time: 6–9 business days
Estimated total delivery time: 7–12 business days after order placement.
Estimated delivery times are calculated in business days and do not include Saturdays, Sundays, or U.S. public holidays.
Carrier operations, inclement weather, public holidays, address issues, and other shipping disruptions may affect actual delivery dates.
3. Shipping Costs
outfitpop offers free standard shipping on all orders delivered within the United States.
No standard shipping fees apply to orders within the United States.
We do not charge any hidden processing fees, packaging fees, or additional shipping surcharges.
4. Shipping Methods and Tracking
Orders will be shipped via a carrier or logistics service selected based on the destination and delivery requirements.
Once your order has been shipped, the system will send a shipping confirmation email to the email address you provided at checkout, including the available tracking number and shipping information.
Please note that it typically takes 1–3 business days after shipment for tracking information to appear or be updated in the carrier’s system.
You can use the tracking information provided in the shipping confirmation email to check the delivery status of your order.
5. Accuracy of Shipping Address
Please ensure your shipping address is complete and accurate before placing your order.
Incorrect or incomplete shipping information provided at checkout may result in delivery delays, failed deliveries, or packages being returned.
If you need to correct your address after submitting your order, please contact info@outfitpop.shop as soon as possible.
We will do our best to update the shipping address before the order is shipped. Once an order has been shipped, the address cannot be changed.
6. Lost, Delayed, Damaged, or Incorrect Packages
If your package is significantly delayed, arrives damaged, is missing items, contains the wrong items, or is marked as delivered but you have not received it, please contact info@outfitpop.shop within 7 business days of the delivery date or the reported delivery date.
Please provide the following information:
 Your order number
 Shipping tracking information
 A description of the issue
 Clear photos of the package and affected items, if applicable
We will verify the shipping information and coordinate with the carrier if an investigation is required.
If it is confirmed that the shipment is lost, damaged, defective, incomplete, or incorrect, outfitpop will provide a replacement or a refund via the original payment method.
If a return is necessary due to confirmed damage, defects, or incorrect items, outfitpop will provide return instructions and cover the return shipping costs.
The 7-business-day reporting period described in this section applies to shipping issues as well as cases of damage, defects, missing items, or incorrect shipments upon delivery.
Eligible “buyer’s remorse” returns are subject to the separate 30-day return period outlined in the “Returns and Refunds Policy.”
7. Refused or Undeliverable Packages
If a package is returned due to an incorrect or incomplete address provided by the customer, refusal of delivery, failure to pick up the package, or the customer’s inability to receive the package, we will contact the customer via the email address associated with the order.
If a package is returned due to incorrect shipping information provided by the customer or a delivery failure caused by the customer, and the customer requests a reshipment, the customer will be responsible for the additional shipping costs.
If the delivery failure or return of the package is due to an error on the part of outfitpop or the carrier, no additional shipping fees will be charged.
8. Contact Information
Store Name
outfitpop
Business Address
6122 Sebastian Hill Dr, Katy, TX 77494, USA
USA
Phone
+1 8325453237
Email
info@outfitpop.shop
Customer Service Hours
Monday–Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday, Sunday, and U.S. Public Holidays: Closed
We are committed to responding to customer inquiries within 1–2 business days.